Owner of the App
Protek srl Via dell’Artigianato, 4 65010
Collecorvino (PE) – Italy
VAT number 00922900675

Contact details
info@protek.it

Privacy Policy App
The Privacy Policy of this App

Why this notice
This page describes how to manage the App with reference to the processing of personal data of visitors and customers who consult it.

Recipients
Those who interact with the catalog in the Protek App, accessible electronically from the address info@protek.it

Owner and owner of the treatment
Protek SRL | Via dell’Artigianato, 4 65010 | Collecorvino (PE) – Italy | VAT number 00922900675 | Contact email: info@protek.it

Responsible for the treatment
The treatments connected to the service take place at the aforementioned Collecorvino office and are only handled by Protek technical staff or by any persons in charge of occasional maintenance operations designated by the same who will provide the same level of protection indicated in the privacy policy of the App and required. from these guidelines.

Types of data collected
Independently or through third parties:

• Access data to your account: e-mail, telephone number;
• Account creation data: company name, e-mail address;
• Data and information included in the message and in the notes;
• Service data: Company name, Direct operator contact, e-mail, data and information included in the message

Technical and organizational security measures
The Data Controller adopts the appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of the Data.
During registration, 2-factor authentication via SMS (OTP) is used.
Therefore it is expected that in creating the account, entering the password and email also has a verification measure.
Login and registration passwords are encrypted. No type of backup is made on such data. The Owner will therefore not be able in any way to trace the password and the access and display by the user to their private profile are only granted to subjects with the corresponding private key.

Legal basis
The data required for browsing the App are necessary for the purpose of providing the service and are released on the basis of consent.

Responsibility
The User assumes responsibility for the Personal Data of third parties obtained, published or shared through the App and declares that he has the right to communicate or disseminate them, freeing the Owner from any liability to third parties.

Mode and place of data processing

Processing methods
Data processing is carried out using IT and / or telematic tools, according to organizational methods and with methods strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other parties involved in the organization (data processors) may have access to the Data, who will provide the same level of protection indicated in the privacy policy of the App and required by these guidelines.

Data provided voluntarily by the user
The optional, explicit and voluntary sending of the email address in the contact form of this site entails the subsequent acquisition of the sender’s address, necessary to respond to requests, as well as any other personal data included in the message and in the notes.

Managing contacts and sending messages
The management of contacts and sending e-mails takes place on the basis of the consent granted either physically in person, or online with the opt-in method. Just as unsubscribing from the same mailing list service takes place in the same manner by reverse procedure.

• Personal Data processed: email address and data entered in the email.

In any case, the Data Controller will be happy to help clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a legal or contractual obligation, or an obligation necessary for the conclusion of a contract.

Data collected from other sources
If you connect with your Protek App account to an application, service and / or third-party devices, we have no control over the cookies they manage entirely, nor do we have access to information on the data collected by them. Therefore, with reference to the applications that can be connected, consult the relevant Privacy Policy.

Place
The Data is processed at the Data Controller’s operating offices and in other places where the subjects involved in the processing are located.
If such a transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Data Controller using the information provided in the contact section.

Retention time
Personal Data will be processed and stored for the time necessary for the purpose for which they were collected.
Therefore:

• Personal Data collected for purposes related to the execution of a contract between the Owner and the user will be kept until the complete execution of this contract.
• The Personal Data collected for the purposes of legitimate interest of the Data Controller will be kept for the time necessary to achieve these purposes.

The Data Controller may be authorized to keep Personal Data for a longer period if the User has given consent to such processing, provided that such consent is not revoked. Furthermore, the Data Controller may be obliged to keep Personal Data for a longer period whenever this is necessary for the fulfillment of a legal obligation or on the order of an authority.
Once the retention period has expired, the Personal Data will be deleted. Therefore, at the expiry of the retention period, the right of access, the right to cancellation, the right of rectification and the right to data portability cannot be exercised.

The purposes of the processing
The User Data is collected to allow the Owner to provide the Service, comply with legal obligations, respond to requests or executive actions, protect their rights and interests (or those of Users or third parties), identify any malicious activities. or fraudulent, as well as: Analysis, Contact management and sending messages.

Cookies
No personal user data is acquired by the App in this regard.
Cookies are not used to transmit information of a personal nature, nor are the so-called c.d. persistent cookies of any kind, or systems for tracking users.
The so-called session cookies (which are not stored permanently on the user’s computer and disappear when the browser is closed).

Rights of interested parties
The subjects to whom the personal data refer have the right at any time to obtain confirmation of the existence or otherwise of such data and to know its content and origin, verify its accuracy or request its integration, limitation or ” update, cancellation, opposition to their treatment or rectification pursuant to EU Regulation no. 679/2016.
Requests should be addressed to info@protek.it

Changes to the Privacy Policy
The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page.
Requests should be addressed to info@protek.it
Policy updated on 21-04-2022